Shipping policy

Effective Date: [Insert Date]

At London Shoe Hub, we ensure timely and secure delivery of your orders within the UK. Please review our shipping terms below.

1. Delivery Times & Charges

• Orders are processed and dispatched within 48 hours via Royal Mail.
• Delivery is only available within the UK.
• Standard delivery fee: £3.99 + VAT for orders under £90.
• Free shipping for orders £90 and above.

2. Non-Delivery & Delays

• If your order has not arrived within the estimated timeframe, please contact us at sales@londonshoehub.co.uk.
• Non-received orders must be reported within 21 days of receiving a dispatch confirmation email.
• London Shoe Hub is not responsible for delays caused by postal service disruptions or unforeseen circumstances.

3. Returns & Exchanges

• Customers must inspect their order upon receipt and report any issues immediately.
• If an incorrect item is received, it must be returned within 14 days in its original condition for a replacement or refund.
• Return shipping IS FREE  WITHIN THE 14 DAYS    

For further assistance, reach out to our customer service team at admin@londonshoehub.co.uk or call +44 20 7033 9862.